Frequently Asked Questions


What happens once I purchase a course?
What do I do if I forget my password?
How do I correct my name on my account if it has a typo or is spelled wrong?
What are the device and browser requirements to launch a course?
What score do I need to pass an OSHA course?
How long do I have to complete my OSHA Outreach course?
How long can I spend taking an OSHA Outreach course each day?
How many questions are in an OSHA Outreach course final exam?
What if I fail a lesson exam or the final exam?
When will I receive my OSHA DOL card?

Need a Replacement OSHA DOL Card?

To qualify for a DOL card replacement, you must meet all the conditions below:

  • You enrolled in OSHA 10-Hour or 30-Hour training through AdvanceOnline 
  • You successfully passed the OSHA 10-Hour or OSHA 30-Hour course within the last 5 years
  • You've never received an OSHA replacement card from 360training before

NOTE: Per OSHA regulations, you're only allowed one replacement card in case of loss or damage. To get an additional card, you will need to complete the DOL Card training requirements again.

Request a Replacement