Position available with fast-growing technical company based in Houston that specializes in Web-based training. Great benefits and casual work environment.
Position reports to the Customer Service Supervisor and serves as Customer Service Representative with general customer service and technical support responsibilities in response to direct clients, reseller channel partners, and internal team members. This role is responsible for interacting with clients in a pleasant and professional manner and promoting the expanded use of our products and services by fostering a high level of customer satisfaction. Works with the Customer Service department to improve customer satisfaction, responsiveness, and operations. General role and responsibilities are summarized below:
Must possess Exceptional:
Demonstrate problem-solving, decision-making, prioritization, and multitasking abilities. Excellent quality control and organizational skills applied under time restrictions. Must be a quick study and self-motivated learner. Proficiency with PC software including, Word and Excel as well as general computer literacy, including Internet savvy. Web-based and phone customer and technical support experience preferred as is experience working with client server platforms support and various system applications.
AdvanceOnline Solutions, Inc.
1811 Bering Drive, Suite 430
Houston, TX 77057
No phone calls will be accepted.
No relocation assistance is available. Salary is commensurate with skills and experience. AdvanceOnline is an equal opportunity employer.