System Requirements

Hardware

Computers purchased within five years will generally have the processor speed and memory capacity to effectively use this website.

Pentium-based processor or equivalent
PowerPC-based Macintosh
Video card (minimum of 256 colors at 800 x 600 resolution)
Mouse
Sound card
Speakers
56k modem (for dial-up Internet access)

Operating Systems

Most major single-user and multiple-user operating systems are supported.

Windows 95, 98, NT 4, 2000, ME, XP Home and Professional
Macintosh OS 9 and X

Browsers and Settings

The following browsers are supported with these settings.

Microsoft Internet Explorer v. 6.0 or later

Temporary Internet Files (Every Visit to the Page)
Default settings for Security and Privacy
Medium security setting for the Internet zone
Content advisor disabled

Mozilla Firefox v. 1.0 or later

Cookies enabled
Cache enabled
JavaScript enabled

Unsupported Internet Subscription Services

America Online, MSN, CompuServe, and WebTV use proprietary browsers that are not supported by this website. A possible solution for America Online, MSN, and CompuServe subscribers is to:

Download the latest application from the subscription service.
Use the application to connect to the Internet.
Minimize the application.
Open a supported browser (with supported plug-ins and settings).
Enter the Web address to go to the homepage.

There is no known solution for WebTV subscribers.

Applications and Plug-ins

The following free applications and plug-ins (also known as ActiveX Controls) are required¹.

Adobe Flash Player v. 7.x or later
Adobe Acrobat Reader v. 4.x or later

¹An update of Flash Player in supported browsers is required in almost all cases. Multiple-user operating systems may require administrative permissions to install, update, and use the applications and plug-ins.

Note: If you cannot see the login boxes on our homepage for Username and Password, please update your Flash Player.

An option to disable the Flash Player automatic notification feature prevents repeated prompts to update to a new release. See Helpful Flash Player Links section for links to the Macromedia website. You can also check your system to see if it is configured properly.

Internet Connection Speeds and Data Transfer Rates

For users with dial-up modems, Internet connection speeds are affected by the quality of telephone lines and the variable connection speeds of modems.

Internet traffic and the number of "hops" along the Internet your current session takes to reach the data servers can affect data transfer rates. Traffic can also occur on local networks, at Internet Service Providers, and at websites.

Internet connection speed: 56k or faster

Account with Username and Password

Users must have an account to purchase tasks, self-assign tasks via an access code, or take tasks assigned by training coordinators. Users without an account may create one by clicking the "Create a new account" link on the homepage.

Username
Password

Firewall Settings

Firewall settings must allow streaming media from this website through Port 80.

Pop-up Window Blockers

Pop-up window blockers must be disabled while using this website.

Helpful Flash Player Links

The following links lead to the Macromedia website.